Newsletter part 1 basics of heat setting

In a series of newsletters Power-Heat-Set will inform you about heat setting with the Power-Heat-Set GVA for heat setting with overheated steam.

Before going into the details of the GVA we will start the newsletter series with the already known basics of heat setting.

Special training for our sales manager

Marcus Fink joined Power-Heat-Set as a sales assistant after his studies in May 2007. He was very enthusiastic about technology especially about our machines. He was trained by our technicians and our managing director. Because of his dedication he quickly acquired professional knowledge which qualified him not only to advise our customers with buying decisions but also to support them with technical problems via phone or email. Due to his good job performance Power-Heat-Set promoted Marcus Fink from our sales assistant to our sales manager.

ITMA ASIA – We didn’t reckon with such a success

We owe this success to our R&D: Only due to the dedicated continuous research and development we are able to offer our customer always new developments to safe energy and consequently immediate reductions of costs. With our new GVA 5009 eco they succeeded here in making an absolute masterpiece.

Abroad for our customers

First of all our machines set off on their journey and then our technicians follow on behind:

In the last 12 months our technicians were abroad all over the world including the following countries...

What is a company’s most valuable asset?

Power-Heat-Set knows the answer of this question: The most important asset is a high qualified, friendly and customer-orientated staff. A German expression translates as: “A satisfied customer is a good customer”. Therefore, Power-Heat-Set not only recognizes the specialized knowledge of their employees but also of their customer service skills.