The perfect solution for every customer!

Service and Customer Support

We love to support you! We are not only your machine and spare part supplier, but we are also your best source for technical support and service. Excelling in customer service is of the utmost importance to us.

Find your personal contact for your specific need on the following sites or download our Power-Heat-Set Contact List here.


Consulting for all matters

Analysing your specific needs, consulting you on which of our products fits your needs, planning the machine layout, supporting you with financing models, ….

Whatever you need, our worldwide sales team is happy to offer a comprehensive carefree package for our customers. Let us know what we can do for you!

Find your personal Consultant here


Technical Support

Installation, commissioning, training for staff, maintenance, technical advice, diagnosis and problem solving…

We have the expertise and experience. For example, we provide a training and R&D center where we process material trials for customers or offer training for operators.

Contact our Technical Support team here


Spare Parts

Power-Heat-Set OEM parts have been developed expressly for our machines and the needs of our customers.

For any question or orders on OEM parts, please feel free to contact us.